REturn Policy
reprint policy
Please note that all sales are final and we do not offer refunds.
Our commitment to high quality products includes addressing any quality or damage issues that may occur during the creation or delivery of our prints. In the event of printing issues or damages from shipping, we will provide a reprint of the affected product.
Reprint due to Printing Issues
In case of a printing issue, please contact us. We are committed to ensuring all prints meet our quality standards.
Reprint due to Shipping Damage
Our responsibility to you does not end at shipment. If a print gets damaged during transit, we will provide a reprint.
Reprint Request Process
To request a reprint, please:
Upon receiving and assessing your request, we will arrange for a replacement print to be sent to you at no additional cost.
- Email us at inspiration@earthlightmagic.com
- Include the subject line "[Your Name] - Reprint Request"
- Attach a photo demonstrating the problem and provide a brief explanation
Upon receiving and assessing your request, we will arrange for a replacement print to be sent to you at no additional cost.
